Grievance Redressal & Escalation Matrix
MH TRADE HUB is committed to transparent, ethical, and SEBI-compliant grievance handling. If you're dissatisfied with any aspect of our services, here's exactly how to reach us — and, if needed, how to escalate to SEBI directly.
SEBI Registration Details
Customer Support & Primary Contact
Customer Support Head / CEO
Kiran Nandkishor Jagdale
If Your Issue Remains Unresolved
If your issue remains unresolved after 7 working days, or if the response is unsatisfactory, you may escalate the matter directly to SEBI via the official grievance platforms below.
SEBI Grievance Platforms
SEBI Regional Offices
Find contact details of your nearest SEBI regional office. sebi.gov.in/contact-us →Market Intelligence (MI) Portal
Report suspicious market activity to SEBI's MI cell. mi.sebi.gov.in →Full Investor Charter & Policies
Client Consent, MITC, Service Timelines, Complaint Handling Matrix, Fraud Awareness & Refund Policy. Request via Email →For Impersonation Fraud
Report on the Cyber Crime Reporting Portal: cybercrime.gov.in
Report online financial fraud at the National Cybercrime Helpline: 1930
Grievance Redressal & Escalation Matrix
| Designation | Contact Person | Address | Contact Number | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Kiran Nandkishor Jagdale | S.No. 177/1, Narayan Chamber, Namdev Rukari Baug, Shop No. 306, Near HP Petrol Pump, Fursungi, Ta. Haveli, Dist. Pune, Maharashtra, 412308 | +91 84218 08585 | mhtradehub@gmail.com | 10:00 AM – 5:00 PM (Holidays Off) |
| Head of Customer Care | Kiran Nandkishor Jagdale | S.No. 177/1, Narayan Chamber, Namdev Rukari Baug, Shop No. 306, Near HP Petrol Pump, Fursungi, Ta. Haveli, Dist. Pune, Maharashtra, 412308 | +91 84218 08585 | mhtradehub@gmail.com | 10:00 AM – 5:00 PM (Holidays Off) |
| Compliance Officer | Kiran Nandkishor Jagdale | S.No. 177/1, Narayan Chamber, Namdev Rukari Baug, Shop No. 306, Near HP Petrol Pump, Fursungi, Ta. Haveli, Dist. Pune, Maharashtra, 412308 | +91 84218 08585 | mhtradehub@gmail.com | 10:00 AM – 5:00 PM (Holidays Off) |
| CEO | Kiran Nandkishor Jagdale | S.No. 177/1, Narayan Chamber, Namdev Rukari Baug, Shop No. 306, Near HP Petrol Pump, Fursungi, Ta. Haveli, Dist. Pune, Maharashtra, 412308 | +91 84218 08585 | mhtradehub@gmail.com | 10:00 AM – 5:00 PM (Holidays Off) |
| Principal Officer | Kiran Nandkishor Jagdale | S.No. 177/1, Narayan Chamber, Namdev Rukari Baug, Shop No. 306, Near HP Petrol Pump, Fursungi, Ta. Haveli, Dist. Pune, Maharashtra, 412308 | +91 84218 08585 | mhtradehub@gmail.com | 10:00 AM – 5:00 PM (Holidays Off) |
To view our full Client Consent, Investor Charter, MITC, Service Timelines, Complaint Handling Matrix, Fraud Awareness, Refund Policy, and other documents, please write to us — read everything carefully to avoid any future conflict of interest.
✉ Request Documents — mhtradehub@gmail.com